Frequently Asked Questions about Online Banking

What are the basic requirements for online banking?

How do I long in for the first time?

What if I forget my password?

What are the basic requirements for online banking?

1. Need access to a computer.
2. Need Internet access on that computer.
3. Need to have an Internet browser such as Microsoft Internet Explorer or Netscape Navigator that will support 128 bit encryption.
4. The Internet browser that you use needs to be a 4.0 versions or higher.
5. Need to have a minimum of 56k speed for your modem to get fast access.
6. An account relationship with Community first Bank through a checking or savings account, certificate of deposit or a loan.

How do I sign up for online banking?

1. On the top navigation of each page you will see a link called "Online Banking." Click on this to access the log in.
2. Click on the "Enroll Now" link.
3. Fill out the form and Submit.
4. IN a few days, you will be contacted by letter of log on instructions.

For your first time logging in

1. Enter the LOG IN ID, you chose when signing up for online banking.
2. Enter the password sent to you in the mail.
3. Click on the Log In link.
4. The system will automatically bring you to a disclaimer form. Fill in the missing information and submit.
5. You will then be prompted to change your password.
6. The new Password needs to be between 5 to 10 characters.
7. Retype the new Password to verify,
8. When you have filled in all fields, click on the "Submit" button.
9. This will now be your Access ID and Password for logging onto Internet Online Banking.

Previous Users

1. At the Log In screen, enter your Access ID and your password.
2. Click "Submit."

What if I forget my password?

If you forget your password you must contact the bank, we cannot send this information by email.