Resources2018-11-04T11:51:55+00:00

Lost or Stolen Card?

Your security is important to us. Let us know immediately if you believe your debit or credit card has been lost or stolen. This will allow us to protect your account, issue a new card and limit the number of unauthorized transactions. We also have a product called Card Valet. Card Valet is free and allows you to customize settings, notifications, and spending limits.

During Business Hours
Visa Debit/ATM Cards: (509) 783-3435
Credit Cards: 1(800) 367-7576

After Hours
Visa Debit ATM Cards: 1(800) 472-3272, Option 2
Credit Cards: 1(800) 367-7576

Order Checks

Out of checks and need to reorder? Click the Order Now button below to order your checks conveniently online! If you’re 55 and older, you’re eligible to receive complimentary free checks by calling or visiting one of our local branches today!

ORDER NOW
OVER 55? GET FREE CHECKS

All Account Features

Cashier’s Checks

Drive-up ATM

Mastercard Credit Cards

Money Orders

Notary Services

Safety Deposit Boxes

Frequently Asked Questions

The FAQ below is designed to assist you with information you may not have been able to locate on our website. We are always looking for ways to improve our service so if you do not find the answer you are looking for below please do not hesitate to reach out to one of our branches or call our marketing department at (509) 735-5013.

A routing number is a 9 digit code used in the United States to identify your financial institution. Community First Banks routing number is 125108463. You can find this number at the bottom of the webpage as well as in the lower left corner of your checks.

You may click on this link and answer the questions provided.

You can also reset your password over the app by selecting the “Forgot Password” link under the login portion. Either option will e-mail you a new temporary password. We always strive to provide personal service so if you would like us to assist you in navigating this process please do not hesitate to call the Online Banking Department at 509-783-0955.

When traveling domestically or internationally it is always best to advise the financial institutions that issue your credit and debit cards you will be using during your trip. To ensure your trip goes smoothly please contact your branch who has your account and provide them with your travel information including, destination, planned purchases, use of airlines or rental cars, and the dates that you are traveling. This will ensure your debit card transactions are accepted seamlessly.

At the top of the page there is a login button. Select the type of account you are interested in and click “Sign up”. You may also contact the Online Banking Department for assistance at 509-783-0955.

Please visit one of our branches, where we’ll assist you with the transaction. Please bring the beneficiaries account information and wire instructions with you.

Call the bank immediately. Any one of our employees will assist you or direct you to the correct person. As most fraud reporting requires our client to sign a document, you will likely need to come into a branch where one of our employees can assist you in filling out the appropriate paperwork.

If you would like to have your payroll funds directly deposited into your account, please contact your employer to see if they offer this service. If you are an employer who would like to offer this service to your employees, please reach out to one of our Personal Bankers (located at every branch) to assist you. If you are a Quickbooks user, ask about Direct Connect.

Our Online Banking Department may be reached Monday through Friday from 9am to 5pm by calling 509-783-0955. For your convenience they may also be accessed when logged into your online banking account by clicking the chat button. You may also use the online chat function by emailing them at ebanking@community1st.com.

Still Have Questions?

Contact Us

INTERNET BANKING
PH: (509) 783-0955

MORTGAGE TEAM
PH: (509) 783-4005

COMMERCIAL LENDING
PH: (509) 820-4022

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KENNEWICK
PH: (509) 783-3435

RICHLAND
PH: (509) 222-2250

PASCO
PH: (509) 735-5020

CONNELL
PH: (509) 234-2265

GRANDRIDGE
PH: (509) 820-4020

Send us a message

Contact Our Mortgage Team

Office: (509) 783-4005
Fax: (509) 579-0327
EMAIL: homeloans@community1st.com

Jamin Clark, Vice President and Mortgage Department Manager (NMLS #418805)
jclark@community1st.com
O: (509)820-4003 C: (509)948-2935

Derek Robinson, Vice President and Mortgage Consultant (NMLS #1616459)
drobinson@community1st.com
O: (509)820-4008 C: (303) 888-8654

Sandy Loosveldt, Mortgage Processor (NMLS #1560730)
sloosveldt@community1st.com
(509) 820-4006

Julie Rogers, Mortgage Processor (NMLS #404183)
jrogers@community1st.com
(509) 820-4004

Melissa Ulmen, Mortgage Processor (NMLS #1597557)
mulmen@community1st.com
(509) 735-5017

Send us a message